All job offers Fixed-term

Client Journey Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it instore or remotely.Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty.Build rapport with clients by discovering their needs, desires and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.Develop client base by recruiting new clients and developing existing ones.Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant.Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…).Sales Excellence Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals.Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude.Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.Guide and inspire the client to make the best possible decision to buy the right product.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Brand & Product Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions.Proactively attend trainings to gain insights on product knowledge and selling techniques.Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.Combines styling knowledge with the ability to offer products to best serve the client.Embody Gucci's philosophy, values, and lifestyle with an enthusiastic attitude.Operational Excellence Actively participate in all store operations such as stock maintenance, stock inventories, etc.Adhere to all policies and procedures with a focus on loss prevention and operational excellence.Accurately process all POS transactions and ensure accurate capture of client information.Contribute to upholding the visual display of all products following Gucci visual standards.Follow Company grooming at all times and according to Gucci standards and policies.Ensure optimal levels of products on the sales floor in line with corporate policies and procedures.Manage general store administration and functionality.Requirements Must be able to communicate effectively in Vietnamese.Must be legally eligible to work in Vietnam.2+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting.Proven ability to drive and exceed individual and store results and build lasting relationship with customers and colleagues.High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.Flexibility to work a retail schedule which will include evenings, weekends, and holidays.Deep knowledge about and passion for fashion and luxury.Excellent commercial awareness and client attitude.High flexibility and ability to adapt to different clients and complex situations.Strong communication skills.Ability to work in a fast-moving and dynamic environment.

Position title: Developer, Product Development (Temp) Reports to: Sr. Manager, Product Development Location: Ho Chi Minh, Vietnam The successful individual will leverage their proficiency to... Daily communication with Development Management & regional office to ensure product meets design requirement in aesthetic by obtaining the approval. Partner with engineering team to maintain the high quality of product. Ensure sample schedule are met within timeline and follow up closely on production. Support and grant sample approval at different stages of sampling throughout the product development to commercialization process. (e.g. confirmation samples) Maintain information accuracy, ensure product correctness by sharing information between cross functions. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. . General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 121562 Position title: Developer, Product Development (Temp) Reports to: Sr. Manager, Product Development Location: Ho Chi Minh, Vietnam The successful individual will leverage their proficiency to... Daily communication with Development Management & regional office to ensure product meets design requirement in aesthetic by obtaining the approval. Partner with engineering team to maintain the high quality of product. Ensure sample schedule are met within timeline and follow up closely on production. Support and grant sample approval at different stages of sampling throughout the product development to commercialization process. (e.g. confirmation samples) Maintain information accuracy, ensure product correctness by sharing information between cross functions. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. . General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 121562