Luxury jobs

Do you match the profile? You are a dynamic, flexible, communicative, and attentive person. You are sensitive to Jewelry, to the universe of the House and to artistic craftsmanship. You are comfortable in a retail environment in front of an international clientele. You are looking for a team adventure focused on the needs and satisfaction of our customers. You are fluent in English. What do we expect from you? More than a job... an experience! THE RECRUITMENT PROCESS The recruitment process: Send your application online If your profile matches our search, you will be contacted by the HR team for an interview. Otherwise, you will receive an email to inform you that your application is unsuccessful. You will meet with HR, Boutique Manager and Retail Director. #BloomWithVCA

Be Part of the Tiffany Story Behind every dream is the dreamer. We are looking for a Private Client Advisor to join our Maison to be a brilliant ambassador and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now! As the ultimate brand ambassador of Tiffany & Co., your main mission is to represent and uphold the brand through your presence in the community, social media as well as networking and brand activation events, You are responsible for establishing and executing all strategies for the acquisition, engagement, retention, and growth of High Net Worth clients, with an opportunity and expectation of selling across all categories with a focus on High Jewelry. Showcase the Tiffany Touch Grow and develop the High Jewelry business in Vietnam by strengthening and cultivating direct relationships with clients to achieve and exceed the commercial goals, Develop and prospect clients by assessing market opportunities by networking and attending internal or external events, Be a High Jewelry Ambassador by representing Vietnam in regional or global High Jewelry events or meetings. Celebrating Success at Tiffany You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism. Be part of a daring ambition and craft the future of Tiffany A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations. The Tiffany Experience Our HR team will connect with you to get to know you better and to share the Maison's values and culture. Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed. For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.

Responsibilities Market development and business opportunities Foster local relationships to capitalize on sales opportunities and growth potential for new client acquisition Monitor trends (products, industry, clients) and react accordingly to maintain correct merchandising assortments to respond to local customer needs, client development and communication Identify new business opportunities not limited to opening of new stores, but also relocation to achieve business goals and build relations potential business partners, e.g. landlords, hotels and entertainment sectors, etc.. Propose and implement plans to expand the potential customer pool and enhance the outreach to potential customers Fiscal Accountability Develop Annual Budget and deliver sales, profitability targets and market share growth Develop, execute and maintain overall sales, expense and profitability strategy including forecasts, budgets, staffing plans and be able to perform in and adapt to shifting of market priorities, economic conditions and the general demands of the business Guide and support the sales and store leaders in their achievement of sales, expense and profitability targets on a monthly, quarterly, annual and rolling basis Oversee and ensure effective execution and ongoing management of strategic retail objectives and companywide initiatives. Demonstrate favorable / positive Audit control results and full compliance (individually and reporting team) with Tiffany policies and procedures Client Development Strengthen the client base, existing and new clients. Understand the client profiles and set up specific targets and plan for the stores. Work with the store management in setting up client development objectives for each member and monitor the result. Assess local market opportunities to develop together with the Client Development Manager a proactive and effective client development strategy to drive new client acquisition, lapsed client re-engagement, and cultivation of Tiffany Register (TR) clients, optimizing promotion and TR activities. Assess the market opportunities to develop a proactive and effective client development strategy focusing on international tourism. Identify and build relations potential business partners, e.g. landlords, hotels and entertainment sectors, etc.. Propose and implement plans to expand the potential client pool and enhance the outreach to potential clients Search and propose new potential locations and present to Management for consideration, taking into account of market conditions, demography, competition and related luxury business potentials Develop a healthy balance between different merchandise categories (specifically between fine jewelry, engagement and High Jewelry), providing the correct support and training for the development of each one. Talent Management Coach and develop a strong sales management team by providing guidance, support and regular performance feedback to foster a store environment reflective of the Tiffany Experience to enhance client engagement, build enduring relationships and represent Tiffany & LVMH values throughout the market Develop and oversee Staffing activities including hiring, retaining and promoting the highest performers. Build a robust internal and external pipeline by identifying and selecting top talent for every hiring decision. Work collaboratively with HR and Senior Management team to ensure a consistent, branded onboarding experience for all new employees Develop and maintain a positive and professional working environment both internally and externally by demonstrating leadership through the highest levels of trust, integrity, fairness and professionalism. Oversee and provide guidance on training initiatives, in conjunction with Retail Learning and HR to ensure all staff are appropriately inducted and trained in selling, client development as well as operational, client services etc. Act as a Role Model, demonstrating the expected behaviors and sales abilities to all sales staff Ensure compliance with all policies and procedures through effective and timely communications. Operations and Systems support Oversee and ensure that all matters related to visual merchandising, Merchandising, inventory management, store facilities, Security Management, and other operation matters are managed in compliant manner and to Tiffany Standards Functional Partnerships / Regional Leadership Work closely with SAP Regional functional heads to guarantee effective support for Vietnam business priorities and the correct growth of the business Influence functional agendas to achieve Markets business objectives Work collaboratively with finance, marketing and merchandising to build an effective and ambitious annual plan, establishing the correct KPI's and measurements to ensure timely tracking, course correction and compliance Celebrating Joy at Tiffany You are dynamic, attentive, and an inspiring leader who builds relationships with internal and external clients, 12-15 years' experience in Luxury Retail (jewelry experience is advantageous) with time spent in country management exposure, 10+ years of leadership experience with strong leadership skills, Live our values of optimism, love, inclusivity, and creativity. Shining Brightly with Tiffany You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism. Be part of a daring ambition and craft the future of Tiffany A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations. The Tiffany Experience Our HR team will connect with you to get to know you better and to share the Maison's values and culture, Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed, For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.

At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. We are looking for a Senior Specialist, Product Development Jewelry where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. Make an impact -Closely liaise with corporate Product Design to translate initial sketch drawing into 3D CAD technical drawing. -Create and manage 3D CAD technical drawing, ensure alignment with aesthetics, technical and manufacturing feasibility. -Coordinate with local stakeholders for sampling and provide samples for Product Marketing on time. -Ensure aesthetic quality while balancing with manufacturing requirements in CAD model, following standards and best practices. -Assess technical risks, validate Technical Handover documents and ensure sample quality before approval. -Proactively identify and resolve roadblocks, take ownership of informed decisions and collaborate cross-functionally to ensure design intent is accurately reflected in final products. Bring your magic We are looking for a unique and amazing talent, who brings along the following: -Education background in Engineering background or relevant majors. -Ideally 5+ years of practical experience in similar role in an international manufacturing environment. -Mastery of 3D CAD software (e.g. Rhino, Matrix, NX, Creo) is required; experience with 3D printing is a plus. -Demonstrated experience modeling business processes using a variety of tools and techniques. -English proficiency for effective cross-functional communication. -Innovative and creative approach whenever possible and can-do attitude. Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Company Description About Guerlain As a House of High Perfumery and High Cosmetics since 1828, Guerlain is a symbol of French luxury and elegance. With nearly two centuries of expertise, innovation, and dedication to sustainability, we create exceptional beauty products that embody artistry and refinement. We are looking for a Marketing & Merchandising Executive to join our team in Ho Chi Minh City. This role is an exciting opportunity to contribute to the brand’s growth and visibility in Vietnam by executing marketing strategies and ensuring premium merchandising standards. Job Description Key Responsibilities 1. Marketing Execution - Assist in planning and executing 360-degree marketing campaigns to drive brand awareness, customer engagement, and sales. - Coordinate local marketing activations, including product launches, in-store events, and offline campaigns. - Work closely with PR agencies and media partners to secure brand exposure in key publications and platforms. - Collaborate with regional and HQ teams to ensure brand alignment in all marketing materials. - Organize and manage brand events, ensuring a seamless execution and premium customer experience. - Analyze campaign performance and consumer insights to optimize marketing strategies. 2. Merchandising & Visual Display - Ensure premium in-store merchandising execution that aligns with Guerlain’s luxury positioning. - Develop and implement visual merchandising guidelines for retail stores and boutiques. - Work closely with sales teams to ensure the best product presentation and storytelling at the point of sale. - Monitor stock levels of marketing and merchandising materials to ensure timely replenishment. - Support in designing POSM materials and ensuring their on-time deployment. 3. Cross-functional Coordination - Work closely with the sales team to align marketing efforts with business objectives. - Coordinate with retailers and department stores to ensure proper brand representation. - Support training initiatives to ensure sales teams are equipped with brand knowledge and product storytelling. - Manage and maintain the Customer Relationship Management (CRM) database to drive engagement and loyalty. Additional Information Why Join Us? - Be part of a prestigious luxury beauty brand with a rich heritage. - Work in a dynamic and creative environment with opportunities for career growth. - Engage in exciting marketing projects and collaborations with top industry players. If you are passionate about beauty, luxury, and marketing, and want to be part of a brand that values excellence and innovation, we invite you to apply!

Client Journey Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it instore or remotely.Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty.Build rapport with clients by discovering their needs, desires and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.Develop client base by recruiting new clients and developing existing ones.Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant.Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…).Sales Excellence Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals.Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude.Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.Guide and inspire the client to make the best possible decision to buy the right product.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.Brand & Product Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions.Proactively attend trainings to gain insights on product knowledge and selling techniques.Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.Combines styling knowledge with the ability to offer products to best serve the client.Embody Gucci's philosophy, values, and lifestyle with an enthusiastic attitude.Operational Excellence Actively participate in all store operations such as stock maintenance, stock inventories, etc.Adhere to all policies and procedures with a focus on loss prevention and operational excellence.Accurately process all POS transactions and ensure accurate capture of client information.Contribute to upholding the visual display of all products following Gucci visual standards.Follow Company grooming at all times and according to Gucci standards and policies.Ensure optimal levels of products on the sales floor in line with corporate policies and procedures.Manage general store administration and functionality.Requirements Must be able to communicate effectively in Vietnamese.Must be legally eligible to work in Vietnam.2+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting.Proven ability to drive and exceed individual and store results and build lasting relationship with customers and colleagues.High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.Flexibility to work a retail schedule which will include evenings, weekends, and holidays.Deep knowledge about and passion for fashion and luxury.Excellent commercial awareness and client attitude.High flexibility and ability to adapt to different clients and complex situations.Strong communication skills.Ability to work in a fast-moving and dynamic environment.

Position Overview The Store Manager will effectively lead, develop and support the members of a Tiffany store to meet and/or exceed sales plans and profitability targets. The Store Manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a teammate and a coach, who sets expectations for unsurpassed customer service. Responsibilities for accurate record retention, proper budgeting, inventory tracking, maintaining audit controls and facilities management are a portion of this position. Key Accountabilities Achieve/Exceed Store Sales Plan Deliver and execute on pre-determined Annual Net Sales plan whilst meeting budget. Understand and analyze the business needs, productivity, KPIs and provide business insights. Lead the execution of retail excellence standards. Identify and elevate out of stocks and merchandizing needs to drive growth through product assortment and presentation optimization. Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities. Build Client Portfolio Drive regular performance conversations at store and Sales Professional level to motivate and engage team. Align resources to reflect the store needs traffic, client profile and product potential. Managing staff costs and headcount within pre-approved budget. Execute team training plan for store. Address and action performance management issues in a timely manner through consistent feedback. Assess team capabilities and build robust succession plan for the store, with identified High Potential talents and design of development plans. Recruit and develop talent pipeline. Maintain employee engagement through Tiffany value driven leadership and employee recognition. Constantly monitor the quality of talent in the competition and pro-actively keeps potential talent engaged until real opportunities arise. Building a High-Performance Team Identify and activate new client sources (3rd party/mall partnership) with a focus on HNWC. Build and develop best in class client centric teams. Execute events in partnership with PR and gain business alignment with a commercial goal. Lead the execution of the Tiffany Clienteling Programs in order to grow client portfolio. Customer Satisfaction/In-Store Experience Manage efficient Back of House and ensure consistency with established operational procedures. Own compliance of store operations, health and safety, maintenance and store environment with all internal control procedures. Operational Excellence Ensure highest levels of in-store luxury experience at all times. Master the Power of Blue selling ceremony, including Tiffany Touch and deliver service excellence. Embody and inspire the highest luxury standards in presentation and behavior of all the staff. Share client feedback received on Voice of Customer Survey to improve customer. Shining Brightly with Tiffany You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism. Be part of a daring ambition and craft the future of Tiffany. A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations. The Tiffany Experience Our HR team will connect with you to get to know you better and to share the Maison's values and culture. Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed. For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.

Trade compliance (import and export activities) including system implementation (JDE E1, Compass and etc.) Oversee and support supply chain and logistics operations including customs clearance are fully compliant with import and export regulations Ensure compliance of operations with laws and regulations, including Customs, Duty and Cities requirements Proactively work with customs brokers to ensure an efficient and effective process for import/export activities while optimizing costs and ensuring executions align with Brand strategy Partner with regional and corporate support teams to ensure standardization of current and new processes including new systems implementation Responsible for accurate and timely filings of duty & tax drawback while ensuring compliance with regulations Domestic Transportation including non-product transactions (packaging supplies and others) Maintain relationships with internal departments and external parties to understand, anticipate business needs and provide solutions Develop, maintain, and execute local transportation procedures and proactively identify inefficiencies and implement initiatives to improve service, cost and efficiency Responsible for arranging the transportation for event, transferring and others to meet the deadline of business needs. Oversee and monitor operational procedures to ensure market compliance (i.e. inventory accuracy, non-merchandise inventory in 3PL warehouse cycle counts, merchandise transfers, missing assets and etc.) in partnership with Retail Operations team Performs analysis of weekly and monthly Logistics key performance metrics (transportation costs, delivery time, storage costs and etc.) to ensure best rates and service Assist as needed with the special projects and implementations Inbound and outbound invoice and shipments Implement and manage appropriate internal controls in relation to inventory and stock management within the store to ensure accurate stock is maintained Manage the business relationship with warehouse and freight contractors Responsible for monitoring all deliveries to the store, assist in the reduction of lead-time and optimize delivery frequencies Check and verify invoices and ensure pre-alert issued by the forwarder for shipment Prepare pro-forma invoices and handle shipment documents Monitor the conditions of shipment arrivals. Coordinate with teams for shipment discrepancy, missing or damaged cartons Verify freight charges, declaration fees, tax and duty and warehouse charges Data Administration of Logs and POS and support retail related activities Ensure the transactions related to stock movement are recorded correctly in the systems Stock movement reconciliations including daily stock discrepancies, stock take, family sales and month end closing enquiries Price change coordination and data integrity Supports stores with stock rebalancing Support the Retail and Merchandising teams on the transfer of merchandise, Communications on events in the region and others if needed Provide instructions to departments on the packing requirement, pro-forma invoice and packing list format when necessary Proactively recommend solutions and instruct freight forwarders and warehouse to ensure Brand's expectations and deadlines are met in a cost-effective way Support in High Jewelry event including import/export, on-site packing/unpacking, support time sensitive shipping schedules Other Logistics responsibilities Shipment Coordination - daily communication with appropriate stakeholders (Broker vendor, Vendor/ Forwarder Logistics, and Courier relations) for all shipment related inquiries concerning clearance processing, invoice/packing lists discrepancy correction, amendment requirements and delivery instructions to ensure progress of shipments and items are delivered at most efficient lead time. Track/update information on merchandise shipments such as part/ material/dimensions (weight of gold, silver, diamonds, gemstones, etc.) for each shipment after receiving data from the operation department. Provide commodity name in Vietnamese for customs declaration. Provide it to Operations and accountant department of Party B to upload in the VAT system. Monitoring and Documentation - ensures all shipments are tracked and files according to shipping document are being filed accordingly for proper archiving and doc reference. Coordinate with Operations for after-sale cases that are shipped out to repair center in oversea or domestic, with and without warranty, including preparing service agreements and spare parts information. Follow up with shippers and accounting team to clarify payment methods and revise shipping invoice (if necessary). Other Logistics matters (Duties/Taxes monitoring, Lab inspection, Testing, checking permit application, Price consultation, post-customs clearance inspection, food touch, conformity certificate, etc) - attend to all logistics-related inquiries of internal and external parties. Prepare sale contract of merchandise/ holding asset agreements for TIB shipments and return agreements. Prepare revised invoice and labelling file for sold order request shipment from other countries. Support to follow up supporting package document need to be signed (local official dispatch, agreements.)

The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co. store as a Client Advisor on full time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Chinese Speaking skill is an advantage (HSK5 or TOCFL3 are preferred) This is just the beginning.