All job offers Store Manager

Ho Chi Minh City, Vietnam SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. Your Talent Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups Strong interpersonal, communication and motivational skills Strong organizational and time management skills Practical experience in Project Management, skills in implementing communications methods and event management Commercial acumen. Interest in innovation and change. Leadership. PC-skills, MS-Office Knowledge, Lotus Notes, Internet Your Mission Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service Guarantee consistently high standards of customer experience within the Store in accordance with PUMA's Cornerstones and service standards Responsible for recruitment, training, development and succession of high performing, results driven Associates. Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store. Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager. Implement, manage and monitor Loss Prevention education, training and awareness programs Directly responsible for execution and processing of both incoming and outgoing merchandise. Directly responsible for Loss Prevention compliance within store. Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts. Manage and communicate merchandise opportunities to Area or District Manager Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures. Develop and maintain strong communication with local PR and marketing. Participate in new store openings and/or store closings; travel may be required. Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards. Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner Required to comply with all operational core competencies and key accountabilities. Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required Work based in Vincom Quang Trung, Go Vap/Vincom Dong Khoi, HCMC PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Position Overview The Store Manager will effectively lead, develop and support the members of a Tiffany store to meet and/or exceed sales plans and profitability targets. The Store Manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a teammate and a coach, who sets expectations for unsurpassed customer service. Responsibilities for accurate record retention, proper budgeting, inventory tracking, maintaining audit controls and facilities management are a portion of this position. Key Accountabilities Achieve/Exceed Store Sales Plan Deliver and execute on pre-determined Annual Net Sales plan whilst meeting budget. Understand and analyze the business needs, productivity, KPIs and provide business insights. Lead the execution of retail excellence standards. Identify and elevate out of stocks and merchandizing needs to drive growth through product assortment and presentation optimization. Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities. Build Client Portfolio Drive regular performance conversations at store and Sales Professional level to motivate and engage team. Align resources to reflect the store needs traffic, client profile and product potential. Managing staff costs and headcount within pre-approved budget. Execute team training plan for store. Address and action performance management issues in a timely manner through consistent feedback. Assess team capabilities and build robust succession plan for the store, with identified High Potential talents and design of development plans. Recruit and develop talent pipeline. Maintain employee engagement through Tiffany value driven leadership and employee recognition. Constantly monitor the quality of talent in the competition and pro-actively keeps potential talent engaged until real opportunities arise. Building a High-Performance Team Identify and activate new client sources (3rd party/mall partnership) with a focus on HNWC. Build and develop best in class client centric teams. Execute events in partnership with PR and gain business alignment with a commercial goal. Lead the execution of the Tiffany Clienteling Programs in order to grow client portfolio. Customer Satisfaction/In-Store Experience Manage efficient Back of House and ensure consistency with established operational procedures. Own compliance of store operations, health and safety, maintenance and store environment with all internal control procedures. Operational Excellence Ensure highest levels of in-store luxury experience at all times. Master the Power of Blue selling ceremony, including Tiffany Touch and deliver service excellence. Embody and inspire the highest luxury standards in presentation and behavior of all the staff. Share client feedback received on Voice of Customer Survey to improve customer. Shining Brightly with Tiffany You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism. Be part of a daring ambition and craft the future of Tiffany. A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations. The Tiffany Experience Our HR team will connect with you to get to know you better and to share the Maison's values and culture. Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed. For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.